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  • Order Processing Times
    Most items will be processed and shipped within 5-7 business days. In some cases, extreme weather conditions or high sales volume may cause delays in shipping. If you have any questions or concerns regarding the shipping of your order, please reach out to us.
  • Cancelation, Exchange, Return, and Refund Policy
    If your items arrive damaged in transit, be sure to get in touch with us within 7 days. Please send pictures of damaged items and packaging, including the label with the tracking number, to, and we will either send a replacement at no cost to you or process a refund. Please save all packaging and damaged goods because the shipping company may require you to present them for their inspection. We may want the damaged item back in which case we will send you a self-addressed return label. Cancelations: Should you request a cancelation and refund before your items are shipped, no matter the reason for the cancelation, your refund will be processed, and a payment processing/cancelation fee of 7% will be applied. Payment processing companies charge us a fee to process your payment. We cannot refund you more than we received from you after the fees were deducted from your payment. We do not cancel or refund any delayed pre-orders or already shipped items. CLEARANCE ITEMS: ALL SALES ARE FINAL. No returns and exchanges are allowed. ​ If anything is unclear or you have questions, don't hesitate to contact us.
  • Shipping: Flat Rate by Weight
    Shipping by Weight - Lower US States ONLY. Please note that many shipping companies determine the cost to ship packages based on their weight OR Dimensional weight**. It is possible for some items to be lightweight yet bulky. Two items of equal weight may have different shipping costs due to their varying sizes/volumes. Our shipping policies are subject to change, and any discrepancies will be resolved at our discretion. Thank you for your understanding. ---------------------------------------------- * See "Shipping Surcharges for Remote Locations" below. **DIMENSIONAL WEIGHT reflects a package’s density, which is the amount of space a package occupies in relation to its actual weight. For each shipment, your charge is based on the dimensional weight or actual weight of the package - whichever is greater.
  • Shipping Surcharges for Remote Locations
    For customers in remote locations: UPS may impose extra fees for servicing your area. These fees are the responsibility of the customer and will be billed to you if they arise from your specific address. Extra shipping fees are not considered a valid reason for cancellation of your order. If you decide to cancel, a non-refundable fee of 7% will be applied in accordance with our Refund Policy. Thank you for your understanding!
  • Combining Orders
    We will make an effort to combine orders upon request. Whether or not orders can be combined is at our discretion. Thank you for your cooperation and understanding.
  • Packages "Lost" in Transit
    We will never mark your orders as "shipped" unless we physically package and ship them. If you received a shipping notification by email, it means that your package was shipped that day: picked up by UPS or dropped off at the USPS post office. The packages may not get scanned at pickups. This is becoming a regular occurrence when the packages are not scanned along the way by both UPS and USPS and only scanned at delivery. In the event that your package does not show in the shipping company tracking system, please allow up to seven business days before reporting your package as missing to us. We will not re-ship or refund your order before the full seven business days have passed and the communication with the shipper brought no results.
  • Coupon Policy
    ALL items on this website are deeply discounted. We will not issue or accept any coupons. Thank you for your understanding.
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